NEW YORK — “AT&T’s new digital home phone service failed across the country Tuesday, illustrating continuing reliability issues with Internet-based phone service,” writes AP’s Peter Svensson.

“Customers of AT&T Inc.’s U-Verse Voice said their landline phones have had no dial tones since the morning. Reached by cell phone, the customers said those who call them get a message that the line has been disconnected. Support personnel are telling customers that a server crash brought down U-Verse Voice in AT&T’s entire 22-state local-phone service area,” Svensson writes.

“AT&T spokeswoman Mari Melguizo said the outage started at about 10:30 a.m., and service was restored to most subscribers at 2:45 p.m. She said the extent the outage was unknown.” Svensson reports.

Click the link below to read the full AP story:
Widespread outage for AT&T’s digital phone lines

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