Date Released: 11/27/2010

CONTACT: Tom Cross Email: cross(at)gocross.com Phone: 303-594-1694 Twitter – http://twitter.com/techtionary

TwitterTutors web site is http://twittertutors.com Twitter Tutors Seeking Nominations for “Extraordinary Connections” Awards Announced

Best-in-Class Award for Business-to-Business, Business-to-Consumer and People-to-People

BOULDER – TwitterTutors (http://twittertutors.com) announced it is seeking nominations for “Extraordinary Connections” Awards for “best-in-class” Twitter efforts to be announced April 1 with nominations due March 1. The categories of the awards are: Best-in-Class Award for Business-to-Business (B2B), Business-to-Consumer (B2C) and People-to-People (P2P) and also sub-categories. Additional categories will be announced shortly. “We have already selected some judges and talking with others,” noted Tom Cross Editor – TwitterTutors. “In addition, we are also looking for, and there are already many, that think Twitter is a fad, noise or worse. Our goal is to show Twitter at its best to those who see little or no value in the efforts by hundreds of millions who do it every day and some all day,” Cross added. Send your nominations or ideas to cross(at)gocross.com.

ABOUT

TwitterTutors (http://twittertutors.com) is a training and Twitter services group with news and views on Twitter technologies, services, channel partners, developers, providers, cell apps and other players. TwitterTutors is produced by TECHtionary.com.

TwitterTutors provides: -Top-10 TwitterTutorsTips for Business Success via onsite and online – 101 Introduction, Team, Business Case, Why Twitter? – 201 ProTips – Tips, techniques and tools -TwitterTutors Guidebook – available in early 2011 -TwitterCheckup – an eight-category analysis of your Twitter site in Good, Fair, Bad levels -TwitterTuneUP – an eight-category analysis of your Twitter site with recommendations – delivered two ways: 1) personal written evaluation and 2) written-verbal evaluation with Q&A. – Twitter Analysis and consulting – if you HATE Twittering, blogging, and article writing, don’t get it, but believe it is important, we will do it for you. – MARCOM-marketing communications – AdWords SEO, customer case studies, webseminars, public relations, press releases, event planning including conferences with exhibitors and product/partner rollout, training – development and delivery, executive speeches and White Papers, we have proven “award-winning” results .To schedule or details, email cross(at)gocross.com. Our twitter accounts are www.twitter.com/techtionary and www.twitter.com/beautyapps.

EDITOR NOTE: Our courses, consulting and services are NOT about Adder programs, getting you followers by spam techniques and other questionable activities such as automated money-making activities.

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About TECHtionary.com

TECHtionary.com produces dealer and customer training programs, online presentations including iPod and PC formats sales brochures, virtual installation manuals and animated online presentations. TECHtionary.com has more than 3,015+ free online animated presentations on data communications, internet, wireless, SIP, OCS-Office Communications Server, VoIP-Voice over Internet Protocol, PBX Systems, central office switching, protocols, telephony, telecommunications, networking, routing, IPTV, WiMax, power systems, broadband, WiFi-wireless fidelity and other related technologies available at http://www.techtionary.com. More details on training are available by calling Tom Cross at 303-594-1694 or cross@gocross.com. Thomas Cross is a magazine columnist with many key technology publications and a member of the Technical Board of Advisors for the VoIP-Security Alliance. He holds Comptia Security+ and other certifications.

About Lync Forum

LyncForum.com formerly MCS Forum – Microsoft Communications Server Forum (formerly OCS Forum) provides classroom and webseminar training as well as a non-production environment for those IT departments without additional equipment, budget or time. This allows planners and users to test ideas, dial in and dial back out, IM file transfers, remote desktop sharing, video conferencing, run scenarios, review logs, break linkages and learning about new telephony features and network access. MCS Forum is also designed for both the system integrator/consultant who wants to learn about MCS without having to build their own system as well as the enterprise customer who doesn’t have the time, resources or knowledge to develop one. MCS Forum Labs are designed to be “hands-on” or “over-the-shoulder” with experts available for Q&A and classes for feature-specific review. MCS Forum is a vendor-independent laboratory environment designed for learning, technical guides, knowledge resources and online “live” services. MCS Forum provides planning, project management, consulting, training, case studies, white papers, speaking engagements, market/customer research, network planning and other services. For more go to http://www.ocsforum.com now http://www.mscforum.org MCS is an independent Forum. Microsoft is a trademark of Microsoft Corporation.

Lync Forum 2011 will be held June 15-17 in Westminster, Colorado.

MCS Forum Expo 2010 was held in Boulder, Colorado, June 16-17 with keynotes from MCS MVPs, Media Gateway/SBC experts, customers, planners and others. Attendees and exhibitors will receive thousands of dollars in valuable videos, training courses and online access to a “live” MCS system. There will be sessions on OCS Planning, QoS, Security, Firewalls, Media Gateways, PBX Integration, Mobile MCS, Communicator, WAN-Bandwidth Planning, Customer Applications, Troubleshooting, Session Border Controllers and others.

About Tele/Presence Forum

TPF provides education, research, and events designed to improve awareness of the benefits of tele/presence whether video, audio, computer, multi-media, web and other systems. Among the many benefits, Tele/Presence can: – Reduce sales cycles – and are proven to increase revenues – Reduce business costs – travel, downtime, meeting delays, business processes – Improve productivity – increased coordination yields improved customer communications – Accelerates communications – faster communications means faster product cycles – Reduce customer communications disasters – reduce impact of crisis situations

For prospectus, speaker, exhibitor, information, please contact Tom Cross cross@gocross.com or 303-594-1694.

November 19, 2010 – Placing emphasis on how to choose between different toll free service providers is just one of the many benefits of 800-numbers.pbxcompare.com. The spotlight is shining on this inclusive website because of the advantage it is giving business owners when it comes to determining which services to turn to when it comes time to purchase 800 phone numbers. By mapping out different service providers, their costs, benefits, and service options, you will be able to draw conclusions pertaining to your business and your unique needs. By making a clear distinction between the three methods of obtaining a toll free number, consumers are finding it more simple than ever to focus their attention on the aspects of the toll free service that they find most appealing and necessary.

No other website on the market offers such an inclusive layout of details pertaining to 800 numbers and facts regarding their services. Business owners everywhere are finding themselves in a bind when it comes to choosing where to turn for obtaining toll free numbers. From standard service providers like AT&T and Verizon, to resellers who have access to toll free numbers and sell them at decreased costs, to obtaining an 800 number through a VoIP or Virtual PBX provider, 800-numbers.pbxcompare.com is weighing out the pros and cons for you in order to allow you to make judgment calls that can highly influence the functionality, and overall success of your business.

800-numbers.pbxcompare.com is making a dramatic impact on the way businesses are able to handle their incoming and outgoing calls. No other website is gaining momentum as rapidly as 800-numbers.pbxcompare.com, so it comes as no surprise that their name and services are buzzing throughout the community of business owners who need to utilize 800 numbers in order to enhance the prosperity of their businesses. This one of a kind, informative database gives people insight into a realm of toll free service providers that other companies do not even have the desire to explore; thus, setting themselves apart from anyone else on the market. With the spotlight shining on the new and eye opening ability to compare an 800 number service against local providers, people are readily gaining the knowledge they need to take the success of their businesses up a level. It is becoming well known that 800 phone numbers can truly enhance the way in which a business can flourish. 800-numbers.pbxcompare.com is making a huge mark on society as the one and only place to turn to make comparisons that can put your business on the map with an 800 number service that embraces the unique assets of your business.

About the Company:

Zilker Ventures

Website: http://800-numbers.pbxcompare.com

30 June 2010 – Business phone systems company Cloud Net, today has launched its Virtual Number Service to ensure that important business calls are always picked up and answered by an appropriate person. The service diverts calls from a UK geographic number, selected by the end-user to a mobile or a landline of choice.

Cloud Net’s Virtual Number Service is aimed at businesses on the go, such as plumbers, electricians and engineers, who are not office-based and often advertise either a mobile or a landline number.  The tradesperson’s customers can ring a lower rate landline but the call can be received on a mobile or on a landline depending on where the tradesperson is. Redirected calls are charged at Cloud Net’s standard charges.

A tradesperson can also set up multiple geographic numbers that all divert to one number, so that they can get enquiries from potential customers outside their immediate area.

The new service is also an ideal for new businesses that have not yet secured premises, but want to reserve a phone number, include it on stationery and receive calls. Reserved numbers do not even have to be in a particular area code – this is ideal for when a consumer campaign is targeted to an area other than yours. When the business is up and running, customers can move to Cloud Net’s Connect Service to take advantage of low call charges and advanced switchboard features.

“We wanted a virtual number as we work in the United States the majority of the time, so having a UK number was fundamental as it allows my customers to reach me at any time without having to pay overseas rates. Cloud Net Virtual number was ideal for us as it is cost effective at £2 per month, it was set up instantly and most of all, we never miss a call. Customers can contact us any time whether we are in the UK or overseas. The client care Cloud Net provides is excellent, there is always someone available to help with my enquiries and the virtual switchboard allows me to make changes easily if I need to divert it to another number,” said Jon Willis, Managing Director, SPS International.

“Research shows that consumers opt for services that are local to them in the first instance. For companies based in one area targeting another, the Virtual Number Service is ideal. You can select as many numbers as you like for £2/number and they will all be diverted to a location of your choice.  You can also change your number whenever you like and set up different locations for call diverting at different time intervals.  For instance, within office hours calls can be routed to a mobile and after hours, to a landline,” commented Charles Chance, Cloud Net’s MD.

Cloud Net’s Virtual Number Service be used as a standalone feature or can be coupled with its CLASS service, a live telephone answering service which will allow incoming calls to be diverted to CLASS.

“We are delighted to provide another cost-effective service that works hard for our customers’ needs.

Diverted calls are charged at Cloud Net’s standard charges; set-up costs are low at £10 (no fixed term contract) and customers can select a number of their choice and keep it for life.  There is no minimum contract either.  Customers can look through available numbers online, call and be instantly activated.  Virtual Number Service is a savvy way for SMEs to never miss a call again,” said David Hill, Chairman of Cloud Net.

For further information, please visit, www.cloudnetuk.com, call 01922 21 33 33 or email solutions@cloudnetuk.com

-ENDS-

About Cloud Net

Cloud Net supplies business phone systems to SMEs and start ups with the advantage of no capital expenditure necessary to run a professional PBX and dramatically lower running costs. Cloud Net has developed a dedicated small business VoIP network providing free calls within the network.  The company has a happy and growing customer base.  Cloud Net is privately financed and started trading in March 2009.

21 June 2010. Cloud Net has today announced a business phone package aimed to ensure that small businesses have working phone systems if a BT strike goes ahead.  In the case of a strike, business owners whose lines develop a fault could be left with no telephone lines or broadband.

Cloud Net is offering a back up phone system which can be activated in case of a fault developing on a BT line.

Cloud Net is offering BT subscribers a special package at £47.50 per handset + VAT set up cost, including a free phone, and set up to any telephone number, a powerful internet based switchboard, and the ability to cancel the contract immediately with no termination fees. Cloud Net will only bill rental charges (£8.50 per month) and call costs from the date a BT user starts to use the system.

This means if BT strikes small companies will have a complete back up plan in a box waiting to go, preconfigured, for a low cost with no commitment.

Cloud Net can either transfer existing BT numbers to Cloud Net or can set up a divert from BT and when the strike is over, BT users can switch back to BT should they wish to.

David Hill, Chairman of Cloud Net explains, “Industry accepted estimates demonstrate that on average a customer experiences a serious fault every 18 months which means that the network will degrade at the rate of about 8% a month. That is after month one 92% will still function and 84% after two if no fixes are implemented.  We believe that small businesses should be thinking of contingency plans to ensure that they have a back up phone system if the strike does take place.  If they leave it too late, they made end up scrambling around for a phone system which is not reliant on BT.”

BT employees have until 5 July to decide whether they will go on strike for the first time in 23 years.  The strike which can start as early as 12 July may have catastrophic results for BT users, whether consumers or businesses.

Unless a consumer or small business uses companies like Cloud Net, Virgin or Cable and Wireless, they could face being without phone or broadband during a strike.

Small businesses

BT provides phone services to many small businesses and most other providers use their lines for the final connections.  Hardly any small businesses use Virgin and Cable and Wireless will only supply large companies so the total network for consumers and small businesses not using Virgin or Cable and Wireless could be affected.

No engineers will come out to fix broadband or phone lines in the case of a strike, so BT customers could be left without a service as long as the strike continues.  The thought of no phone or internet is unthinkable for many households and could be the ruin of many businesses.

Can the internet break BT’s monopoly?

Unlike companies that resell BT services, the Cloud Net network is not reliant on BT engineers to fix it.  Their network is based on Voice over IP which uses the internet to make phone calls.

As long as there is a broadband connection, Cloud Net phones still work. If one connection goes down, then users can take their phones and plug them into an alternative broadband line, for example an additional line in their office. Alternatively users can take the phones home and plug it into their home broadband service and work there for the day. This means that users will still have use of their usual office phone numbers and all the switchboard features they are used to, including the ability to transfer calls within the business.”

BT pensions in the balance could further anger unions

July 12 is a critical day for BT.  BT will have its day in court over the government’s position with regard to BT’s pension fund. Which ever way the judgement goes it will inflame the union’s attitude

In addition, BT’s discussions with contractors such as Carillion to take over engineering work and BT’s intended use of middle management to carry out repairs will hardly pacify the union.

Cloud Net

David Hill, Chairman of Cloud Net says that his company can offer a robust alternative to BT so that companies can avoid being reliant on the telecoms giant and its thousands of unhappy workers.

Cloud Net can provide a greater degree of resilience than telecoms giants as its telephone systems are based on the internet.

If users want to benefit from Cloud Net, then there is no guarantee that BT will allow the porting of numbers away during the strike – so now is the time to act.

Cloud Net will still be able to configure systems in the period of a strike but may not be able to transfer numbers – so new users would have to use new telephone numbers which would not be ideal.

There are other options from Cloud Net as well to help small businesses survive the BT strike. Cloud Net will divert any call to any phone, anywhere with no divert fee and also provides a live answering service to field any incoming calls.

“The great thing is that you can keep all of this flexibility and resilience comes at very little cost. If you want a standby power supply in case the mains cuts out, it costs a fortune. If you want a standby phone system in case of strikes, there is no capital cost from Cloud Net and a very low monthly subscription,” says Charles Chance, MD of Cloud Net.

For further information, please visit, www.cloudnetuk.com, call 01922 21 33 33 or email solutions@cloudnetuk.com

-ENDS-

About Cloud Net

Cloud Net supplies business phone systems to SMEs and start ups with the advantage of no capital expenditure necessary to run a professional PBX and dramatically lower running costs. Cloud Net has developed a dedicated small business VoIP network providing free calls within the network.  The company has a happy and growing customer base.  Cloud Net is privately financed and started trading in March 2009.

Cloud Net call charges

Landline UK

Tariff (up to 4 phones) 1.2p per minute

Standard Tariff (Between 5-20 phones) 1.0p per minute

Standard Tariff (Over 21+ phones) 0.9p per minute

Mobile UK

Tariff (up to 4 phones) 9.5p per minute

Standard Tariff (Between 5-20 phones) 9.2p per minute

Standard Tariff (Over 21+ phones) 9.0p per minute

Contact for media information

For more information, to review Cloud Net services or for case studies, please contact Ranbir Sahota of Vitis PR, on 0121 242 8048, ranbir@vitispr.com

Already deployed by two Fortune 500 companies, the new retail version of the Bria for Linux softphone client, Bria 3.0, now natively supports Linux, Mac and Windows, giving enterprises a new option for extending VoIP across multiple operating systems and a broad range of devices by leveraging the CounterPath SDK and media engine. This expanded breadth gives CounterPath customers unprecedented flexibility when implementing VoIP in their organizations, enabling them to reduce communications and travel costs, while improving productivity and responsiveness.

Bria for Linux is also available for embedded products ranging from voice terminals and mobile handsets all the way to set-top boxes in addition to the desktop and laptop softphone versions.

  Bria for Linux features include support for:

  -   Multiple VoIP accounts
  -   Ubuntu 9.10 & 10.04, the world's most widely used Linux distribution
  -   A wide variety of codecs, including G.711 u/aLaw, iLBC, Speex, Speex
      WB, GSM, DV14, DV14 WB and L16 PCM WB
  -   LDAP
  -   Echo cancellation, reduced background noise, automatic gain control
      (AGC) and other mechanisms that enable clear, lifelike audio
  -   DTMF via RFC 2833 and in-band/out-of-band DTMF
  -   Speakerphone
  -   Provisioning server

“The addition of Linux highlights CounterPath’s commitment to ensuring that our softphones are robust, scalable and feature-rich, working across any platform, including both desktop or embedded,” said Todd Carothers, vice president of product management, CounterPath. “The market for VoIP applications is a growing market segment for CounterPath as we steadily expand our hardware and software offerings as the new Bria for Linux demonstrates.”

Pricing & Availability

Bria for Linux will be available worldwide in late July for a suggested retail price of US$49.95. Bria for Linux will be sold through the CounterPath Store, CounterPath’s sales team and select CounterPath Authorized Resellers.

About CounterPath

CounterPath Corporation is a leading provider of innovative desktop and mobile VoIP software products and solutions. The company’s product suite includes SIP-based softphones, server applications and Fixed Mobile Convergence (FMC) solutions that enable service providers, enterprises and Original Equipment Manufacturers (OEM) to cost-effectively integrate voice, video, presence and Instant Messaging (IM) applications into their VoIP offerings and extend functionality across both fixed and mobile networks.

CounterPath’s customers include some of the world’s largest telecommunications service providers and network equipment providers including AT&T, Verizon, BT (British Telecommunications PLC), Deutsche Telekom, Cisco Systems, and Mitel.

For more information visit http://www.counterpath.com/.

Disclaimer: Neither TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.

Source: CounterPath Corporation

“In addition, ongoing innovation by GENBAND in NGN technology should assure continued progress in IP migration and IMS development that is so important to our business.”

The combined company’s products are deployed at more than two-thirds of the world’s marquee service providers and encompass broad markets including fixed, mobile, cable and broadband operators. With the addition of Nortel CVAS, GENBAND now has vast resources in R&D, sales and support spanning 46 countries and delivering innovative carrier solutions that lay the groundwork for an all-IP future. GENBAND will remain headquartered in the Dallas area, with strategic product and support facilities in Ottawa, North Carolina, Massachusetts, Maidenhead, Shanghai and Beijing, as well as strategic partners in India and Turkey.

GENBAND has completed its comprehensive integration planning process and several key milestones have already been reached:

• Nearly 100% of all employment offers extended to Nortel CVAS employees have been accepted
• GENBAND has ensured that the customer and supply contracts related to the Nortel CVAS business will successfully transition to GENBAND
• GENBAND’s executive management team, reporting structure and product roadmaps have been finalized and will be announced in the coming days

“We are pleased to further our vision of fueling next generation network migration and IMS deployment through our successful acquisition of Nortel CVAS technology and talent,” said Charles D. Vogt, president and chief executive officer of GENBAND. “By creating one of the most comprehensive, standards-based, interoperable switching portfolios in the world, we will facilitate the industry’s massive and ongoing efforts to modernize networks, maximize existing investments and converge fixed and mobile infrastructures across disparate networks.”

“We are a customer today of both GENBAND and Nortel CVAS, and we expect the consolidation of the two companies’ work will provide Verizon with valuable options to continue the IP modernization of our TDM network,” said Mark Wegleitner, Sr. Vice President, Technology for Verizon. “In addition, ongoing innovation by GENBAND in NGN technology should assure continued progress in IP migration and IMS development that is so important to our business.”

“We believe that this mixture of softswitch and media gateway assets will accelerate innovation and speed to market for new technologies and network solutions,” said Tim Harden, President, Supply Chain and Fleet Operations, AT&T. “Our goal is to ensure that each investment in network infrastructure accelerates our move towards a network that enables the full promise of the Internet and other game-changing technologies.”

“We look forward to continuing our relationship with GENBAND and are pleased that their strategy provides a clear path forward for their newly combined product and service portfolio,” said Stuart Sutton, Platform Director of Cable&Wireless Worldwide.”

“As a rapidly growing nationwide communications provider, PAETEC has a significant base of both Nortel DMS-500 Class-5 switches and GENBAND next-generation gateways and call controllers in our network,” said Sanjay Hiranandani, Senior Vice President of Engineering at PAETEC. “The planned combination of these two industry leaders will give us the ability to leverage our close partnership with GENBAND to efficiently transition our voice service platform into the next generation. We believe that this acquisition is a strong move in the telecom equipment industry and will enable PAETEC to continue to grow and deliver our industry leading voice services to our nationwide customer base.”

“Every step of our integration planning has been focused on ensuring a smooth transition for our customers, partners and employees,” said Mr. Vogt. “Our management team, along with their strategic roles and responsibilities, have been finalized and seamlessly integrated to deliver full customer and employee satisfaction on day one.”

GENBAND teamed with existing shareholder One Equity Partners (OEP) to fund the acquisition and working capital requirements. OEP manages $8 billion of private equity investments for JPMorgan Chase & Co. (NYSE: JPM).

About GENBAND

GENBAND is a global leader of IP switching solutions, transforming fixed and mobile networks through IP innovation. The company offers the industry’s most comprehensive, standards-based IP switching portfolio, with products deployed in over two-thirds of the world’s marquee service provider networks. Headquartered in Plano, Texas, GENBAND operates Centers of Excellence globally and serves customers and partners in more than 80 countries. To learn more, visit us on the web at www.genband.com.

In order to keep steady presence on the continent, Jerasoft opened their representative office in Argentina this year, based on Musurit S.R.L. company.

That’s why only for companies of Latin America continent, and only until the end of this year, JERASOFT OFFERS:

* 50% discount off price for on-site training;
* Flexible payment terms (financing the purchase up to 4 quotas);
* Total purchase discount from 3% to 10% (depending on your BillBery license package).

Jerasoft Development is one of the world famous developers and integrators of VoIP billing solutions of the highest level and quality. BillBery 3.0.5 billing platform created by JeraSoft Development possesses the high production level and errors resistance, and also supports dynamic routing on wide spectrum of gateways. JeraSoft offers methods of management of Mobile Number Portability, which allow VoIP providers to release any MNP billing scenarios without losing their edge in provisioning of more common services.

Argentinean company Musurit S.R.L. (www.musurit.com) is a well known south-american telephone carrier. From now on, Musurit S.R.L. will represent JeraSoft in all CALA countries, which allows us to expand onto bubbling VoIP market of countries of Latin America and provide quality VoIP billing solutions in that region.

CTI Group has added BroadSoft partners SimpleSignal, BroadConnect and Velocity Networks as well as the Cisco Gold partners NETech, Fusion Storm, SMS proTech and Avance. CTI Group’s entire portfolio of call recording and call accounting applications are scalable meaning resellers can offer each customer its own tailored telephony package.

John Birbeck, President and CEO of CTI Group, commented, “We are delighted to have signed so many key partners through both our hosted and customer premise based channels and believe that at the heart of this remarkable growth is SmartRecord’s open and VMware Ready architecture. In SmartRecord, CTI Group has developed a truly flexible, unified infrastructure for hosted and premise based call recording that aligns nicely with Proteus, CTI Group’s market leading call management solution, which has a rich legacy of unsurpassed ROI.

“CTI Group has more than 30 years experience in building and developing carrier grade call management and call recording applications. It is this knowledge, technical expertise and understanding of the market that allows us to work with our channel partners to ensure they are able to provide the solution that best meets their customers’ needs.”

For more information, please visit www.ctigroup.com.

About CTI Group
CTI Group Holdings Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group’s SmartBill®, SmartRecord® and Proteus® product suites offer a full array of solutions for traffic analysis, post-billing call analysis, customer care and call recording. CTI Group’s products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK. For more information, please visit CTI Group’s website at www.ctigroup.com.

Safe Harbor Statement
This release may contain “forward-looking” statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words “could,” “should,” “anticipate,” “expect,” “may,” “project,” “intend,” “will,” “believe” or similar expressions. CTI Group’s ability to predict projected results or the effect of events on CTI Group’s operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. These factors include, but are not limited to: effects of current economic crisis, ability to attract and retain customers to purchase its products, ability to develop or launch new software products, technological advances by third parties and competition, ability to protect the Company’s patented technology, ability to obtain settlements in connection with its patent enforcement activities and risks described in CTI Group’s annual report on Form 10-K for the year ended December 31, 2009. Readers are referred to documents filed by CTI Group with the U.S. Securities and Exchange Commission, including the Form 10-K for its most year ended December 31, 2009.

n turn, the report calls for serious efforts to be taken by the insurance carriers as cyber-threats are evolving.

Titled “VoIP Security Review: Insurance,” the report claims that Internet-based phone services are cheap, unregulated and unprotected, resulting in potential major insurance losses. A number of VoIP providers have been offering discount VoIP telephone services in the United States and throughout the world, which has been making users worldwide shift from the reliable, secure traditional telephone network to an Internet environment of extreme risk.

Additionally, the report suggests that people with malicious intent are becoming increasingly attracted towards the VoIP services, lending them prone to hostile acts such as spying or espionage, hacking, intrusion, identity and intellectual property theft, and interruption of service. Apart from being exposed to all the cyber-risks of the Internet, VoIP also involves unique risks related to voice communications such as eavesdropping on and recording of phone calls, or redirecting calls to an imposter organization such as a hacker instead of a bank, adds the report.

The new research report issued by Emerson Development is being said to be especially significant for the Insurance Industry, as a number of insured user sectors such as government, the military, manufacturers, the legal profession, the banking industry, the transportation sector, hospitals, pharmaceutical companies and medical practices and the not-for-profit sector have been relying upon VoIP online telephone service nowadays.

In a release dated April 23, Robert Mueller, a director at the FBI, had stated that the organization considers the cyber threat against the U.S. to be one of the greatest concerns of the 21st century.

In the words of Harry Emerson, CEO of Emerson Development and primary author of the report, because of the Internet’s open architecture, every person and every system has direct access to one another; therefore everybody has a trusted relationship with every hacker and terrorist in the world.

According to a yet another co-author of the report, Glenn Tippy, President and Managing Partner at Insurance Agency Gerrity, Baker, Williams Inc., insurance carriers will increasingly price for Internet or VoIP telephone exposure as cyber insurance products will be created for users of VoIP, as well as for VoIP providers and vendors, having profound effects upon the economy of the nation.

Earlier this month, Sipera (News – Alert) Systems, a provider of real-time Unified Communications enablement and security announced that it has closed a funding round of $10 million to collect a total sum of $48 million, which will be utilized for development of smartphone UC security solutions and VoIP security platforms.

Raja Singh Chaudhary

www.sip-trunking.tmcnet.com

“Since we launched our VoIP portfolio 10 years ago, we’ve seen steady growth reflecting customer desire for reliable, cost-effective IP voice services,” said Mike Millegan, president of Verizon Global Wholesale. “And, as this market grows, we continue to add new VoIP services while enhancing our existing portfolio.”

VoIP uses virtual rather than traditional physical call connections, enabling flexible, efficient call processing using packet-based signaling. As VoIP services become widely accepted, new applications such as high-velocity, short-duration calling systems used by call centers and mass notification systems find VoIP to be the platform of choice.

With wholesale customers and network resources around the globe, Verizon Global Wholesale is positioned to support a variety of call origination and termination solutions for customers with multinational needs. New VoIP enhancements planned for 2010 include the deployment of more robust VoIP network interfaces in Europe.

Other VoIP features planned in 2010 are support of Caller-Provided CLI (Caller Line Identity) and greater integration into customer portals. In high demand by wholesale customers that support call centers, Caller-Provided CLI is a caller ID feature that allows a main phone number to appear as the called ID even when a call is made from an extension, branch office, or home-based agent. This feature allows businesses that have staff at more than one office to present a more uniform presence when communicating with their customers.

As companies look for ways to streamline processes and reduce operating costs, Verizon Global Wholesale continues to give customers powerful e-commerce tools through automation with its one-stop customer Web portal, the Verizon Wholesale Center. By the end of the year, wholesale customers outside the U.S. should have the ability to “go green” by electronically accessing their call detail records and directly downloading their monthly invoices – as opposed to receiving paper invoices.

Verizon’s VoIP expertise extends to its work with industry standards and committees—both in and outside the U.S., with the Alliance for Telecommunications Industry Solutions and the International Interconnection Forum. Verizon is helping to develop engineering specifications, interconnection methods, and specific technical and test parameters necessary to ensure IP interoperability for voice services.

“Verizon’s work with standards bodies is important behind-the-scenes work,” Millegan said. “Without standards agreement, acceptance of new technologies and features is slowed, interoperability is limited and stakeholders suffer.”

Verizon, which has a base of more than 700 wholesale VoIP customers, debuted its VoIP services as a simple, reliable and cost-effective alternative to traditional telephony. Recent enhancements to the wholesale VoIP service portfolio include adding IP capabilities to Advanced Toll Free Service and enhancing security options with IP Security Tunnel.